Banks go retail

05.06.09 § Leave a comment


Quoted from

“It is a trend seen the world over, with banks worldwide moving towards a customer-friendly environment.
“If we look at global trends, we’re seeing a move to open plan consultative banking, and the ‘retail-isation’ of banking, and the integration of allied sectors – such as cafe fixtures in branches”, says Brian Walker, principal of The Retail Doctor, who was a consultant for National Australia Bank’s move into the retail space.”


Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

What’s this?

You are currently reading Banks go retail at The Spark Pool.


%d bloggers like this: